DRI* — what is this charge?
Merchant of RecordDigital River billed you on behalf of a software or electronics seller — but the company is winding down.
Digital River was a Merchant of Record that processed payments for many software and electronics brands — 'DRI*' followed by a product name is its classic descriptor. Important: Digital River began winding down its business in early 2025 and its website and shopper support are no longer reliably reachable. A DRI* charge usually ties to an older purchase or an auto-renewing license originally set up through them.
Digital River was a Merchant of Record that processed payments for many software and electronics brands — 'DRI*' followed by a product name is its classic descriptor. Important: Digital River began winding down its business in early 2025 and its website and shopper support are no longer reliably reachable. A DRI* charge usually ties to an older purchase or an auto-renewing license originally set up through them.
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How to confirm it
- Read the text after 'DRI*' — that's the actual product or brand you were charged for
- Search your email for the original order confirmation or renewal notice from Digital River or the product maker
- Contact the product's own maker to turn off auto-renewal, since Digital River's shopper support is effectively unavailable
- If the charge is recent and you can't tie it to anything, dispute it with your card issuer — with the company in wind-down, your bank is the practical route
What you can do
I don't think I made this chargeFreeze/lock the card in your bank or card app right away, request a new card, then dispute the transaction with your bank or card issuer.
This page is informational, based only on the charge name DRI*. It doesn't confirm the exact merchant or whether a refund is possible. Always verify with the official page and your bank.
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Search a charge name →Frequently asked questions
What is the DRI* charge?
DRI* is Digital River, a company that billed on behalf of software and electronics brands. The text after DRI* names the actual product. It's usually an older purchase or an auto-renewing license.
Is Digital River still operating?
No — Digital River began winding down its business in early 2025, closed its headquarters, and its website and shopper support are no longer reliably available. For a charge you can't resolve, go through the product's maker or your card issuer.
I don't recognize this charge — could it be fraud?
Check for an old software license on auto-renew first. If you can't match it to anything, contact your bank or card issuer to dispute the charge — with Digital River in wind-down, that is the practical route to your money.