STRIPE — what is this charge?
Payment gatewayA business charged you through Stripe — Stripe is the processor, not the seller.
Stripe processes card payments for millions of websites and apps. Normally the statement shows the business's own name, but when a merchant hasn't set a custom descriptor the charge can show up as just 'STRIPE' — which is why it looks so mysterious. Stripe runs an official lookup tool that can reveal which business charged you.
Stripe processes card payments for millions of websites and apps. Normally the statement shows the business's own name, but when a merchant hasn't set a custom descriptor the charge can show up as just 'STRIPE' — which is why it looks so mysterious. Stripe runs an official lookup tool that can reveal which business charged you.
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How to confirm it
- Use Stripe's official charge lookup at support.stripe.com/charge-lookup — enter details from your statement to identify the business
- Search your email around the charge date for an order or subscription confirmation matching the amount
- Contact the identified business directly for cancellation or refund — Stripe cannot refund on a business's behalf
- If the business is unresponsive or you suspect fraud, contact your bank to dispute
Official page: Stripe — charge lookup (official)
What you can do
I don't think I made this chargeFreeze/lock the card in your bank or card app right away, request a new card, then dispute the transaction with your bank or card issuer.
This page is informational, based only on the charge name STRIPE. It doesn't confirm the exact merchant or whether a refund is possible. Always verify with the official page and your bank.
Got another charge to check?
Search a charge name →Frequently asked questions
What is the "Stripe (payment processor for another business)" charge?
Stripe processes card payments for millions of websites and apps. Normally the statement shows the business's own name, but when a merchant hasn't set a custom descriptor the charge can show up as just 'STRIPE' — which is why it looks so mysterious. Stripe runs an official lookup tool that can reveal which business charged you.
How do I cancel this charge?
Follow the 'How to confirm' steps above to find and cancel the subscription in the official account. Note that deleting an app usually does NOT cancel its subscription.
I don't recognize this charge — could it be fraud?
Most unfamiliar charges are forgotten subscriptions, family purchases, or a payment processor's name — not fraud. But if you've checked and it truly isn't yours, contact your bank or card issuer right away to freeze the card and dispute the charge.