TEMU — what is this charge?
Platform / subscriptionThis is most likely a Temu order.
This is an order on the Temu shopping app. Because a Temu order can bundle several items and add-ons, the charge amount may not match a single product. Most unexpected Temu charges are a forgotten order in your cart that got placed, not fraud.
This is an order on the Temu shopping app. Because a Temu order can bundle several items and add-ons, the charge amount may not match a single product. Most unexpected Temu charges are a forgotten order in your cart that got placed, not fraud.
Nothing you type is storedLinks to the official pageFree · no sign-up
How to confirm it
- Open the Temu app and check Your Orders to match the charge by amount and date
- You can cancel an order before it ships; after that, request a return/refund — Temu advertises free returns within a set window
- Refunds go back to Temu credit or your original payment method and can take roughly 5–14 business days (up to 30) to appear
- Temu has no public phone line — use the in-app support chat to open a case
Official page: Temu — Return & refund policy
What you can do
I don't think I made this chargeFreeze/lock the card in your bank or card app right away, request a new card, then dispute the transaction with your bank or card issuer.
This page is informational, based only on the charge name TEMU. It doesn't confirm the exact merchant or whether a refund is possible. Always verify with the official page and your bank.
Got another charge to check?
Search a charge name →Frequently asked questions
What is the "Temu" charge?
This is an order on the Temu shopping app. Because a Temu order can bundle several items and add-ons, the charge amount may not match a single product. Most unexpected Temu charges are a forgotten order in your cart that got placed, not fraud.
How do I cancel this charge?
Follow the 'How to confirm' steps above to find and cancel the subscription in the official account. Note that deleting an app usually does NOT cancel its subscription.
I don't recognize this charge — could it be fraud?
Most unfamiliar charges are forgotten subscriptions, family purchases, or a payment processor's name — not fraud. But if you've checked and it truly isn't yours, contact your bank or card issuer right away to freeze the card and dispute the charge.