DROPBOX — what is this charge?
Platform / subscriptionThis is most likely a Dropbox Plus / Professional storage subscription.
This is a Dropbox paid plan (Plus, Family, Professional, or Essentials), billed monthly or annually. A common cause is a free trial that auto-converted to paid. If you bought it in a mobile app, billing is handled by that app store, not Dropbox.
This is a Dropbox paid plan (Plus, Family, Professional, or Essentials), billed monthly or annually. A common cause is a free trial that auto-converted to paid. If you bought it in a mobile app, billing is handled by that app store, not Dropbox.
Nothing you type is storedLinks to the official pageFree · no sign-up
How to confirm it
- Sign in at dropbox.com, click your avatar (bottom-left) > Manage account, then Cancel plan at the bottom
- If you don't see Cancel plan, you bought it in a mobile app — cancel it in that app store instead
- EU / UK / Turkey users can get a refund if they cancel within 14 days of purchase (contact support); most other regions are non-refundable
- A cancelled plan keeps its features until the end of the billing period
Official page: Dropbox — cancel or change a subscription
What you can do
I don't think I made this chargeFreeze/lock the card in your bank or card app right away, request a new card, then dispute the transaction with your bank or card issuer.
This page is informational, based only on the charge name DROPBOX. It doesn't confirm the exact merchant or whether a refund is possible. Always verify with the official page and your bank.
Got another charge to check?
Search a charge name →Frequently asked questions
What is the "Dropbox" charge?
This is a Dropbox paid plan (Plus, Family, Professional, or Essentials), billed monthly or annually. A common cause is a free trial that auto-converted to paid. If you bought it in a mobile app, billing is handled by that app store, not Dropbox.
How do I cancel this charge?
Follow the 'How to confirm' steps above to find and cancel the subscription in the official account. Note that deleting an app usually does NOT cancel its subscription.
I don't recognize this charge — could it be fraud?
Most unfamiliar charges are forgotten subscriptions, family purchases, or a payment processor's name — not fraud. But if you've checked and it truly isn't yours, contact your bank or card issuer right away to freeze the card and dispute the charge.