ZOOM — what is this charge?
Platform / subscriptionThis is most likely a paid Zoom plan (Pro / Business).
This is a Zoom paid plan (Pro, Business, etc.) or an add-on, billed monthly or annually. Annual plans charge one larger amount once a year. Only the account owner or a billing admin can cancel. When you cancel, paid features stay until the end of the billing period, then the account drops to free Basic.
This is a Zoom paid plan (Pro, Business, etc.) or an add-on, billed monthly or annually. Annual plans charge one larger amount once a year. Only the account owner or a billing admin can cancel. When you cancel, paid features stay until the end of the billing period, then the account drops to free Basic.
Nothing you type is storedLinks to the official pageFree · no sign-up
How to confirm it
- Sign in at zoom.us, open Account Management > Billing and check Current Plans for the plan, next payment date, and price
- Click Cancel Plan / Cancel Subscription next to the plan and confirm — it will expire at the end of the current cycle
- If you're not the owner/admin, ask your account's admin to cancel
- Watch for annual renewals: cancel before the renewal date to avoid the next year's charge
Official page: Zoom — cancelling your subscription
What you can do
I don't think I made this chargeFreeze/lock the card in your bank or card app right away, request a new card, then dispute the transaction with your bank or card issuer.
This page is informational, based only on the charge name ZOOM. It doesn't confirm the exact merchant or whether a refund is possible. Always verify with the official page and your bank.
Got another charge to check?
Search a charge name →Frequently asked questions
What is the "Zoom" charge?
This is a Zoom paid plan (Pro, Business, etc.) or an add-on, billed monthly or annually. Annual plans charge one larger amount once a year. Only the account owner or a billing admin can cancel. When you cancel, paid features stay until the end of the billing period, then the account drops to free Basic.
How do I cancel this charge?
Follow the 'How to confirm' steps above to find and cancel the subscription in the official account. Note that deleting an app usually does NOT cancel its subscription.
I don't recognize this charge — could it be fraud?
Most unfamiliar charges are forgotten subscriptions, family purchases, or a payment processor's name — not fraud. But if you've checked and it truly isn't yours, contact your bank or card issuer right away to freeze the card and dispute the charge.