How to cancel Epic Games (Fortnite / Store) (and get a refund)
A recurring Epic charge is usually Fortnite Crew auto-renewing — cancel it under Subscriptions in your Epic account.
Not sure this charge is even Epic Games (Fortnite / Store)?See what the “EPIC GAMES” charge on your statement actually is →Where the cancel button actually is
- Sign in to your Epic account and open 'Subscriptions'
- Select Fortnite Crew (or the recurring item) and choose 'Cancel'
- Check 'Transactions' to match any one-off V-Bucks or Store purchase
Can you get a refund?
Epic Games Store purchases can often be self-refunded within the eligibility window (about 14 days and under 2 hours of playtime) via the launcher: account menu > Settings > Support > Contact Us. Subscriptions are usually non-refundable unless the law requires it.
Easy-to-miss gotchas
- A child buying V-Bucks or Crew on a saved card is a very common surprise charge
- Fortnite Crew renews monthly — cancelling stops the next charge
Go straight to the official page
Official page: Epic Games Store refund policy
I don't think I made this chargeFreeze/lock the card in your bank or card app right away, request a new card, then dispute the transaction with your bank or card issuer.
This page points you to where Epic Games (Fortnite / Store) lets you cancel and request a refund. Cancellation flows, prices, and refund windows change often — always confirm the current steps and policy on the official page linked above before you rely on them.
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