How to cancel Netflix (and get a refund)
Cancelling Netflix takes about 30 seconds on the web — signing out or deleting the app does NOT stop the billing.
Not sure this charge is even Netflix?See what the “NETFLIX” charge on your statement actually is →Where the cancel button actually is
- Go to netflix.com/cancelplan (or netflix.com/account > Manage your membership)
- Sign in if asked, then click 'Cancel Membership'
- Click 'Finish Cancellation' to confirm — you'll get a confirmation email
- Your account stays active until the end of the current billing cycle, then stops
⚠️ The app-store trap
If you don't see a cancel option on your Netflix account, you signed up through Apple, Google, or a mobile/TV provider — cancel it there instead. Billed through Apple? Cancel in iPhone Settings > your name > Subscriptions.
Can you get a refund?
Netflix generally does not give partial refunds for the unused part of a month; you simply keep access until the period ends. If you were charged after cancelling, check the official 'charged after canceling' article.
Easy-to-miss gotchas
- Deleting the Netflix app or signing out does not cancel — you must use Cancel Membership
- Extra-member slots are cancelled the same way, from the account page
Go straight to the official page
Official page: Netflix — account
I don't think I made this chargeFreeze/lock the card in your bank or card app right away, request a new card, then dispute the transaction with your bank or card issuer.
This page points you to where Netflix lets you cancel and request a refund. Cancellation flows, prices, and refund windows change often — always confirm the current steps and policy on the official page linked above before you rely on them.
Got another charge you don't recognize?
Identify a charge name →