How to cancel PayPal (payment for another service) (and get a refund)
A recurring PayPal charge is an 'automatic payment' you set up with some other merchant — you cancel the PayPal side here, then also cancel with the real service.
Not sure this charge is even PayPal (payment for another service)?See what the “PAYPAL” charge on your statement actually is →Where the cancel button actually is
- Sign in at paypal.com > Settings (gear) > Payments
- Open 'Manage automatic payments' (also called 'Automatic payments' / 'Subscriptions and saved businesses')
- Select the merchant and choose 'Cancel' to stop future automatic payments
- Then cancel the subscription with the real merchant too, so they don't re-bill you another way
Can you get a refund?
PayPal itself doesn't set the refund — the merchant does. Open the transaction in Activity and either contact the seller for a refund or, if it's unauthorized/undelivered, file a dispute in the Resolution Center.
Easy-to-miss gotchas
- Cancelling the PayPal automatic payment stops PayPal charging you, but the merchant may still bill a card directly — cancel with them too
- The name after 'PAYPAL *' is usually the real seller
Go straight to the official page
Official page: PayPal — Activity
I don't think I made this chargeFreeze/lock the card in your bank or card app right away, request a new card, then dispute the transaction with your bank or card issuer.
This page points you to where PayPal (payment for another service) lets you cancel and request a refund. Cancellation flows, prices, and refund windows change often — always confirm the current steps and policy on the official page linked above before you rely on them.
Got another charge you don't recognize?
Identify a charge name →